05-01-2013 2:24 PM
Since you didn't mention what mail client you are using click here: https://getsocial.att.com/community/email/content?filterID=contentstatus%5Bpublished%5D~objecttype~o... for set up instructions for the most popular clients.
"If you find this post helpful and it solved your issue please mark it as a solution. This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"
05-02-2013 7:07 AM
Just checking up on your post. The link that beebeesa provided is a great resource that has a variety of step-by-step documents for resolving email client issues. Please feel free to either mark his answer as "Correct" or "Helpful" or let us know if you need additional assistance with your email, and we'll be glad to assist further. Thank you!
05-02-2013 10:41 PM
If the issue is only with sending, you need to be sure if you are using Primary (member id) or sub-account. If you are using sub-account, please perform the steps mentioned in the below link and you should get it to work.
We would be interested to know if the issue is fixed. Let us know once it is done.
12-02-2013 11:38 AM
Setting up ATT email on Outlook and other email clients can be painful. They seem to change settings on the back end and w/out notice and what works on one PC or email client won't work on another.
Here is what works for one of my clients running Windows & with MS Office versions 2013 and 2007 running Uverse and ATT's business class email:
Incoming mail server: webmail2.attbizclassemail.com
Outgoing mail server: 220.127.116.11
POP SSL Port: 993
SMTP SSL Port 465
The POP (incoming mail) setting used to be webmail.attbizclassemail.com
SMTP (outgoing) used to be smtp.bizclassemail.com
It took at least an hour or two on the phone and no small amount of frustration to find the right person at ATT support to pass that along to me. Good luck!
12-02-2013 11:48 AM
The correct values are available here
and in other similar articles in eSupport.
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