this is the second time in two months that ATT is billing me twice (same amount) for the same Uverse service. Last week I spoke to Chat line person and he assured me everything would be corrected. But this was so much hot air.
Now already I have been billed $200.74 twice, one time yesterday (1 July 2013) and I already have a posted bill from my bank which shows a payment made for $200.74 on 17 June 2013 using my bank's bill pay service.
I just want to clarify one thing that comes to mind. Is it possible that you have automatic withdrawal set up with AT&T and also bill pay set up with your bank, I believe they are two different services?
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thanks, the ATT gears appear to be moving in the right direction so I am sure the admin staff can track the down and get the confusion resolved on my side. I'll try to post the results here for possible help to others in the future.