att technician never came to my house!

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att technician never came to my house!

about 2 weeks ago i had an At&t employee randomly park in my driveway when i was on my way to work , so i told my dad to go outside to talk to him and he was told that yesterday, Monday, April 14,2014 a technician would come out to install a phone line at my new house so that we could then install U-verse internet! what do i do, or who do i call? I need internet and it's been 3 months since i have tried constantly!
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Re: att technician never came to my house!

Hi @moonicaaaa,

 

I am so sorry about the issues you are having trying to get the U-verse service, but I will be glad to help. I will have my team send you a private message, so we can look at this issue more in detail and get this fixed for you.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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