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Posted Nov 22, 2013
10:48:50 AM
android apps showing wrong local channels

I have the remote app on my Galaxy Note 2 and the U-Verse app for tablets on my Asus Transformer Prime tablet. When I go into the guide on my tablet the local channels are correct but on the phone the app is showing the wrong local channels. Anyone have a clue how to correct this on the phone app?

android apps showing wrong local channels

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Nov 22, 2013 11:55:48 AM
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Employee

Hey there,

 

Thanks for posting your question. Which remote app are you running on your note 2? Are you refering to the S Remote? 

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 22, 2013 12:05:38 PM
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ACE - Master
aBenjamin - Are you able to fix the channel list? I clicked the Me Too button because I have a channel listing problem, as well - Last January channel 1012 (CBS chan 2 NY) disappeared from all my listings (ZIP- 06410) It returned automatically to the TV. But, not uverse.com and uverse app for ipad and iphone.

Becky got me a contact to fix uverse.com. I am looking for someone to fix the apps.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Nov 22, 2013 12:07:36 PM
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Edited by kenbr1960 on Nov 22, 2013 at 12:11:47 PM

U-verse Easy Remote - Version 1.0

 

Edit. I looked up a couple of the call signs showing up for the local stations in the channel list (KDFW, KXAS) and they seem to be Dallas stations. I'm in Jacksonville, FL.

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Nov 22, 2013 12:28:42 PM
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The app on my tablet which is showing the correct local stations is U-verse for Tablet version 3.0.3001.

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Nov 27, 2013 8:29:05 AM
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@kenbr1960 , are you still having trouble? Send us a private message here with your account number, full name and contact information. We'll be happy to help. 


Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

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*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 27, 2013 8:41:25 AM
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I am still having the problem and have posted a private message using the link provided. Thanks.

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