06-22-2013 2:57 PM
How can I connect my ROKU and the DVR to a switch without losing connection to my other STB which is wireless?
What happens is... if I connect the DVR (in the living room) and the Roku box thru the switch... the STB in the bedroom quits working.
It says it lost connection.
06-22-2013 3:38 PM
You should not have a device which connects to the internet (i.e. Roku) and a U-verse receiver on the the same switch.
06-22-2013 6:10 PM - edited 06-22-2013 6:17 PM
No, that is not what it means. Many U-verse users have a Roku box. It means that a device that that connects to the internet and a U-verse receiver should not be connected to the the same switch. You can connect the Roku directly to the U-verse gateway or another switch which is not shared with a U-verse receiver.
By the way, what is the WAP used by the wireless STB connected to?
06-23-2013 6:44 AM
I will try to explain how everything is hooked up.
By Gateway, I am assuming you mean the 2Wire 3800HGV-B.
The gateway sets on my desk in the den.
There are 3 cables plugged into it...
One is the in the PHONELINE port...
A CAT6 cable is plugged into a "LOCAL ETHERNET" port and runs to the WEST wall of my living room where the DVR is located...
One other CAT6 cable (also in a port labeled "LOCAL ETHERNET" goes to an 8 port Netgear switch.
There are only 2 other CAT6 cables plugged into the switch.
One is for my main computer and the other one runs to the NORTH wall of my living room where the WAP is connected.
I wanted to have a switch on the CAT6 cable on the WEST wall of my living room... which is where the ROKU box is.
That is where I am running into trouble.
When I do that... I lose connection to the STB in the bedroom...and the DVR gets real sluggish and erratic.
06-25-2013 5:29 PM
07-01-2013 9:19 AM
Like Don_H was hinting towards, why not just set up the ROKU wirelessly?
Of course a wired connection is always more reliable than a wireless one, but in this case it would probably be a better idea to go wireless than mess with your DVR wiring or running a new line from your gateway to the ROKU
I run 2 ROKU devices wirelessly with no issues. Only one has the ability to be wired, the other is strictly wireless.
07-16-2013 7:56 AM
It could be because the switch he is trying to use isn't capable of handling the data throughput load. Some of the cheap Ethernet switches can't handle the load.
07-17-2013 12:58 PM
Could you tell us the manufacturer/model number of the "switch" that you're plugging the DVR and Roku into?
07-17-2013 2:38 PM - edited 07-17-2013 2:39 PM
See this alot the switch needs to be 802.1p compliant and Netgear would be my go to for a switch.
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.
Congratulations! You earned the Liz badge!