07-22-2013 1:55 AM
On the silver remote, the "zoom" button is on the bottom right It is needed because older and newer movies have different formats.
But, when I press "zoom", I see the following menu (and it keeps getting longer):
Add to favorites
To get to "zoom", I now have to click down 6 times before I can open the zoom menu. And that is the only of these features which I use on any regular basis.
This is poor design. When the button says "zoom", the first entry on the resulting menu should be "zoom".
Assuming that ATT is indifferent to such things, is there a work around? I could fiddle with my TV's remote; or I could get another carrier.
This is insanity. I am switching screen sizes 2-4 times each evening.
07-22-2013 4:19 AM - edited 07-22-2013 8:02 AM
sfbaywalk - I feel your pain. When you do something you want to minimize clicks. In my case I am looking for one button favorites. I was three button & now the ENTER/ZOOM path does not work at all.
A work around for you to try - I just had the DVR replaced & the installer automatically set the Zoom to stretch. I was thinking he may have done it to prevent complaints about the picture not filling the screen.
This shows how usability analysis needs to be done on any change. I agree that the Zoom function should be first on the list of the Zoom button.
The favorites should have two aspects - A setup step under the main menu to apply the tavorutes flter to the guide button - Well I guess it only needs one thing if it is what I just said. If that is not done then the second choice would be to swap GUIDE and Favorites on the main MENU to give favorites two click access guide does not need to be first on the list because it has it's own button.
07-22-2013 7:48 AM - edited 07-22-2013 7:50 AM
Do you mean "stretch" which distorts the old movies? -- I can't do that to old movies. But I'll check out what you mean.
Right now, it takes 11 clicks to switch from one format to the other.
The irony is that the TV receives the signal information to be able to maximally expand the image while never cropping or distorting the image. And the manufacturers don't make make use of the signal data.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!