09-18-2013 6:47 AM
I've been having problems with my non-DVR receiver and was thinking of trying to replace it with a wireless one. (Has anyone corrected stuttering problems this way? My current receiver is 4.5 years old and I'm thinking it's on its last leg.)
I was suprised when I contacted them this morning and they wanted to charge me $49 up front and $7 a month after that -- apparently the wireless version isnt included in my "free 2nd receiver" as part of the U300 package. I would have thought they had some kind of free introductory offer to see if it was worth it.
09-21-2013 1:55 PM
Actually if you read the language on ATTs adding a reciever page there is a $49 charge for professional installation and since ATTs practice is to mail the reciever there should not be a charge for self installation.
When I ordered my wireless reciever and pointed this out to them, the charge was waived.
To see this, add a wireless reciever to your account, click on the explanatiion of charges link, call customer service to order and they should waive the $49 fee due to self install ambiguities.
09-21-2013 8:58 PM
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