11-13-2013 6:36 PM
I was supposed to set up my wireless set top box yesterday, I was unable to. I tried to set it up this evening and I keep getting the message "the set top box does not match the account settings". Is anyone able to assist with this?
11-13-2013 6:42 PM
11-14-2013 6:59 AM
Just checking up on your post. Are you still getting the "set top box does not match the account settings" error message on your box? If so, please let me know and I'll be glad to help you get this resolved. Thank you!