Wireless Reciever - Signal Breaking Up

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Wireless Reciever - Signal Breaking Up

Have had a wireless receiver in my bedroom for the last 8 months and while the signal strength indicator has only 2-3 bars most of the time, I have not had any trouble with the pciture freezing, pixelating, or going out, but in the last month it has reached the point where I cannot even watch TV in the room because the signal keeps breaking up.

 

I have not added any new devices or equipment to my home network so I cannot figure out why this is happening now. I have also tried all re-boots and have even cleared all devices and rediscovered them.

 

One thing I have not been able to figure out is how to break the connection from the WAP to the receiver so I can go through the set-up process again. I am thinking re-establishing the connection between the receiver and WAP might help.

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Community Manager

Re: Wireless Reciever - Signal Breaking Up

Hello @will6034 

 

I apologize for the issues you're experiencing with your equipment, we can help you with that. Please us a private message by clicking here with your name, phone number, account number and the best time you can be reached. One of our best U-verse specialists will contact you directly to help.

 

Thank you,

Dmitriy


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