12-11-2013 7:57 AM
Hi... I'm experiencing a new problem with one of my Wireless Receivers. It was intermittent before... and a reset or unplug power always fixed. Now the Cisco Wireless Receiver will not turn on with the power button. But all the LEDs on the front are hard lit (not blinking). The other Wireless Receiver is working just fine and never had to be reset at all. Anyone seen anything like this?
12-11-2013 8:50 AM
12-11-2013 2:00 PM
If the reset doesn't work and you are having a hard time with tech support. Click the hyperlink in my sig for AT&T Customer Care. They are an escalation team that is higher than regular Customer Service, and they can get this resolved for you. Send thema PM with your info and the issue and someone will be in touch with you. Watch the blue envelope at the top of the forum page for message notification, as they will reply to you via PM as well.
12-11-2013 4:35 PM
Thanks for posting your issue was resolved. If you ever have any questions, comments, or concerns feel free to post them here in the forum. There are plenty of people here who are ready, willing, and able to offer help in the form of information, suggestions, and resources. Enjoy.
12-11-2013 7:23 PM
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.