02-17-2013 11:43 PM
Why does my 2210 modem DSL light suddenly turn red causing my internet to suddenly stop working?! I have U-verse internet which worked fine for the first few years. Suddenly I started having trouble loading pages. The page would freeze and then I would see the activity light go out. The DSL light would then turn red. After a little while it would turn back on only to repeat the red light process. I have heard that the 2210 modem is faulty. I am even having trouble posting this. What's wrong?
02-18-2013 12:07 AM
04-13-2014 8:28 AM
Mine has been doing this too. I have internet and cable and the cable goes through the internet so when my internet goes out my cable also goes out. It happens throughout the week but mostly on Sundays when I am trying to do homework. I am a college student paying approximately $100 a month for these services. This is very frustrating. I've tried unplugging my modem for 10 seconds or what ever and it doesn't help. I can't wait for my contract to be up so I can switch.
04-13-2014 8:48 AM
04-16-2014 1:23 PM - edited 04-16-2014 1:24 PM
Thank you for posting. I apologize for the issues with your connection. We have an amazing team of U-verse specialists that can help you with that! Please send us a private message by clicking here, please include your name, phone number, account number and the best time you can be reached.
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