Why did AT&T stop working on U-Verse where I live?

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Contributor

Why did AT&T stop working on U-Verse where I live?

[ Edited ]

Hello,

 

 I have called and called and get the run around. To the point where coming close just give up on AT&T and get a new provider.

 

Heres the steps what the tech people did here on our road.

 

1. They put in the boxes.

2. They run the lines.

3. Then dug a hole at the end where last stop was.

4. They said they was not getting good enough signal and call back 30 day.

5. They never been back since almost a year now.

 

We have called every other week to get it out here for almost a year now.

We just want U-Verse here thats all we ask.

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ACE - Master

Re: Why did AT&T stop working on U-Verse where I live?

I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team.  One of the specialists will respond to your PM shortly.  Please look for the flashing envelope at the top right of the page for your response from a team member.

 

They can look at your address/area and hopefully give you some news you can use!!  If not an exact turn-up date, I'm sure they can find out something for you.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Community Support

Re: Why did AT&T stop working on U-Verse where I live?

Hi yusukehemora,

 

We have received your message and look forward to working with you on this.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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