Ask a question
Search in U-verse Forums

U-verse Forums

Reply
Highlighted
Posted Jan 21, 2014
6:03:16 PM
View profile
Why did AT&T stop working on U-Verse where I live?
Edited by yusukehemora on Jan 22, 2014 at 8:16:49 AM

Hello,

 

 I have called and called and get the run around. To the point where coming close just give up on AT&T and get a new provider.

 

Heres the steps what the tech people did here on our road.

 

1. They put in the boxes.

2. They run the lines.

3. Then dug a hole at the end where last stop was.

4. They said they was not getting good enough signal and call back 30 day.

5. They never been back since almost a year now.

 

We have called every other week to get it out here for almost a year now.

We just want U-Verse here thats all we ask.

Hello,

 

 I have called and called and get the run around. To the point where coming close just give up on AT&T and get a new provider.

 

Heres the steps what the tech people did here on our road.

 

1. They put in the boxes.

2. They run the lines.

3. Then dug a hole at the end where last stop was.

4. They said they was not getting good enough signal and call back 30 day.

5. They never been back since almost a year now.

 

We have called every other week to get it out here for almost a year now.

We just want U-Verse here thats all we ask.

Why did AT&T stop working on U-Verse where I live?

[ Edited ]
270 views
2 replies
(0) Me too
(0) Me too
Reply
View all replies
(2)
0
(0)
  • Rate this reply
View profile
Jan 22, 2014 3:11:48 PM
0
(0)
ACE - Master

I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team.  One of the specialists will respond to your PM shortly.  Please look for the flashing envelope at the top right of the page for your response from a team member.

 

They can look at your address/area and hopefully give you some news you can use!!  If not an exact turn-up date, I'm sure they can find out something for you.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team.  One of the specialists will respond to your PM shortly.  Please look for the flashing envelope at the top right of the page for your response from a team member.

 

They can look at your address/area and hopefully give you some news you can use!!  If not an exact turn-up date, I'm sure they can find out something for you.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Why did AT&T stop working on U-Verse where I live?

2 of 3 (213 Views)
0
(0)
  • Rate this reply
View profile
Jan 23, 2014 11:18:51 AM
0
(0)
Community Support

Hi yusukehemora,

 

We have received your message and look forward to working with you on this.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Hi yusukehemora,

 

We have received your message and look forward to working with you on this.

 

-David T

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Why did AT&T stop working on U-Verse where I live?

3 of 3 (175 Views)
Share this post
Share this post