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Posted Nov 4, 2013
9:39:34 AM
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Web sites blocked with U-verse Internet?

I have 3 web sites hosted by site11.com.  I can access all three from other Internet connections but my U-verse connection at home always times out.  Is there some reason that U-verse blocks this set of URL's?

 

Here is one example that will not load from my U-verse connection:

 

http://hennesseystealth.site11.com

I have 3 web sites hosted by site11.com.  I can access all three from other Internet connections but my U-verse connection at home always times out.  Is there some reason that U-verse blocks this set of URL's?

 

Here is one example that will not load from my U-verse connection:

 

http://hennesseystealth.site11.com

Web sites blocked with U-verse Internet?

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Nov 4, 2013 9:41:37 AM
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PS pinging the addresses also issues a timeout for all attempts.
PS pinging the addresses also issues a timeout for all attempts.

Re: Web sites blocked with U-verse Internet?

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Nov 4, 2013 6:42:53 PM
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Edited by JefferMC on Nov 4, 2013 at 6:43:13 PM

It could be an intentional block, or it could be a routing issue.

 

Intentional blocks usually happen due to an abuse complaint.  Once an address is blocked, it'll stay that way until the address owner does something to get it unblocked.


A routing issue can happen for all sorts of reasons.

 

I would suggest that you click this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your issue. You can expect a reply via return PM (the blue envelope envelopein the upper right hand corner of this site) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Please provide the details of the DNS addresses of the site you're trying to reach.  I'd also include a TRACEROUTE from your home (where it doesn't work) and from somewhere where it does.

 

It could be an intentional block, or it could be a routing issue.

 

Intentional blocks usually happen due to an abuse complaint.  Once an address is blocked, it'll stay that way until the address owner does something to get it unblocked.


A routing issue can happen for all sorts of reasons.

 

I would suggest that you click this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your issue. You can expect a reply via return PM (the blue envelope envelopein the upper right hand corner of this site) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Please provide the details of the DNS addresses of the site you're trying to reach.  I'd also include a TRACEROUTE from your home (where it doesn't work) and from somewhere where it does.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Web sites blocked with U-verse Internet?

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Nov 4, 2013 8:58:48 PM
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I have sent the PM. Since these sites do not send out spam or porn, it is hard to think that they could have offended anyone. Maybe the hosting company has but we will see.
I have sent the PM. Since these sites do not send out spam or porn, it is hard to think that they could have offended anyone. Maybe the hosting company has but we will see.

Re: Web sites blocked with U-verse Internet?

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Nov 4, 2013 9:16:07 PM
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Edited by my thoughts on Nov 4, 2013 at 9:16:57 PM

Found the following on another site not ATT but Rogers http://www.digitalhome.ca/forum/showthread.php?t=63495


likely the problem is because the 99.* addresses used to be listed as unavailable by ARIN/IANA, so a lot of people block them, since no legitimate traffic should come from those addresses. Now that they are being allocated, companies need to unblock them in their firewall/router configs.

Do you have a 99 ip address? If so not ATT but site your visiting needs to allow access to 99 ip.

Found the following on another site not ATT but Rogers http://www.digitalhome.ca/forum/showthread.php?t=63495


likely the problem is because the 99.* addresses used to be listed as unavailable by ARIN/IANA, so a lot of people block them, since no legitimate traffic should come from those addresses. Now that they are being allocated, companies need to unblock them in their firewall/router configs.

Do you have a 99 ip address? If so not ATT but site your visiting needs to allow access to 99 ip.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Web sites blocked with U-verse Internet?

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Nov 4, 2013 10:20:43 PM
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Yes, my IP address 99.xx.xxx.xxx. I will check with the hosting service to see if they are blocking that range of IP addresses.
Yes, my IP address 99.xx.xxx.xxx. I will check with the hosting service to see if they are blocking that range of IP addresses.

Re: Web sites blocked with U-verse Internet?

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Nov 5, 2013 11:20:07 AM
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Community Support

Hi stealth57,

 

We have received your private message and look forward to working with you to get this issue resolved.

 

Thank you,

David T

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. For more assistance, send a quick message to ATTU-verseCare. Be sure to include your account number, name, and contact number.

Hi stealth57,

 

We have received your private message and look forward to working with you to get this issue resolved.

 

Thank you,

David T

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. For more assistance, send a quick message to ATTU-verseCare. Be sure to include your account number, name, and contact number.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Web sites blocked with U-verse Internet?

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Nov 5, 2013 11:22:24 AM
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Thanks
Thanks

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