06-13-2014 11:35 PM
06-14-2014 3:31 AM - edited 06-14-2014 3:32 AM
Yes, the RG is tied to a specific account.
Call CS back and attempt to get #2 provisioned. If that doesn't work, demand a truck roll since none of this was your fault OR wait for #3 and see if that one works. If it does, great. If not, again, ask for a tech visit.
06-14-2014 6:43 AM
06-14-2014 6:25 PM