Re: Uverse internet and tv working, phone went out . please help?
I apologize to hear about your phone issues. Thank you for going through the troubleshooting steps. It does appear that the issue is with the wire coming from the outside to inside your house. I will be reaching out to you to help you get this fixed.
If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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