03-07-2014 5:26 PM
I had a simple AT&T DSL connection that was hard wried into my Belkin N+ WIFI router (F5D8235-4) providing WIFI for all my printers/xbox/laptop comnnections. I had to switch to Uverse so I swapped the DSL modem for the VDSL (NVG510) "modem" with the WIFI not turned on.
The WIFI side works fine and the WIFI computers can access all the WIFI devices and the internet. Thus I deduce that the Belkin router is working and the cable to the modem is good.
The problem: My desktop is hardwired from the modem to the Belkin WIFI. It gets to the internet but does not see the Belkin or the WIFI options. Thus I deduce the cable(s) and modem are OK but there is an issue with the modem to logical (i.e. IP related) Belkin connection.
AT&T sent a replacement modem which did nothing to fix the problem.
Next, I tried the original Belkin CD and tried to run the install program. Any option selected crashed the internet connection instantly, regardless of brower (IE, Chrome, Firefox). Also I can't conect to Belkin's IP, it tries until it times out (regardless of browser).
Belkin does have much customer service and AT&T can't figure it out. Any suggestions? Thanks Grady
03-07-2014 5:39 PM
03-07-2014 9:15 PM
Indeed, a Guru! Repatched the desktop directly to the router (bypassing the VDSL modem), rebooted/power-cycled everything and it is working perfectly. Many thanks! Wonder why AT&T can't figure out such a simple solution!
BTW- Is there any reason to pick one solution over the other? Grady
03-07-2014 9:37 PM