03-04-2013 8:09 AM
I've been a uverse customer fro about 4 years and very happy....until now. Two weeks ago, my original residential gateway began to have issues with dropping the tv signal. ATT sent out a new residential gateway - a 2Wire 3801HGV. the new unit works great for TV and ethernet connected devices. Major issues with dropped wireless since this was installed. I'e done research all over the internet and LOTs of other people seem to have been experiencing these same issues, with no real long term solution. Here's what I know, from the past week's experience. If anyone has a good solution, I'd love to hear it. Thanks!
What We Know
03-05-2013 2:55 PM
03-05-2013 3:10 PM
Well I'm all out of ideas. Sorry. I guess it's in the techs hands when they show up.
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03-05-2013 3:45 PM - edited 03-05-2013 3:46 PM
Thanks again for all of your help and suggestions. I was sure hopeful one of them would work. I guess I just was very unlucky and got a 2nd bad RG in the space of 3 days. The tech is coming out, again, on Friday. I'm guessing I'll get a new RG and hopefully that will resolve this. Just in case, I've ordered a Netgear wireless router to use, and will demand ATT reduce my monthly internet bill since they can't supply wireless service reliably. Whatever the resolution, I'll post it here when it happens. Thanks again!
03-12-2013 6:08 AM
01-04-2014 11:30 AM
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