02-21-2014 10:12 AM
I can't get a good signal in my basement or my second floor of my home. We have had new things installed to update the equipment and added a signal booster in the basement. We still are having bad luck getting a good signal. Is there a trick or another piece of equipment I need to buy to make my service Im already paying for work better? I am losing my patience with each service tech that comes out they all put blame on the prior guy for the problem.
02-21-2014 12:18 PM
Replace devices in your home that can interfere with network traffic on the 2.4GHz frequency range. You can buy a wireless network analyzer to help you track down the source of interference. A sample of appliances that might be causing the problem include:
02-21-2014 1:19 PM
On top of what raufshake has suggested, I suggest that you try using either channel 1,6, or 11(going through each one and choosing what has the best performance). Those 3 channels usually give the best performance for most, but not completely all people. That's because those channels usually have the least channel "overlap" which can destroy your wireless performance.
I wouldn't completely rely on wireless analyzing scanners though, they don't tell the whole story a lot of the time.
02-26-2014 8:54 AM
Hi there @ccrmwll , did the suggestions provided by @Darknessrise or @raufshake help in any way? Let us know if you're still having trouble. We can certainly try to help.
02-26-2014 11:48 AM - edited 02-26-2014 11:48 AM
Yet another thing I don't see mentioned here is that Wireless Antennas are usually configured to create a rather flat reception pattern; see the following image from http://www.ampedwireless.com/learningcenter/defaul
So, unless you have external antennas and point them a different way, or rearrange your gateway so that it's not in its default horizontal or vertical configuration, your wireless access usually sits on the same floor of your house as the wireless device. If you have a narrow house, maybe sit the gateway on its side?
02-27-2014 6:29 AM
This might be a silly question but how do I go about changing the channels? Is this something I can easliy do?
02-27-2014 1:08 PM
Type this into your browser:
Then look for a tab named wireless or something similar. Then set it to either 1,6, and 11(trying each one)
The system password should on the side of the gateway when it asks for it.
03-02-2014 12:08 PM
Thank you so much @ Darknessrise!! It worked I am getting a better signal in my basement and my second floor! I can't thank you enough for telling me a easy way to fix this problem!
03-03-2014 12:29 PM
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