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Posted May 30, 2014
7:45:00 PM
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Upgraded Router & Speed to 45 - running slower than before since tech left

It was a cluster of a mess to get this done, they disconnected my house phone in error (won't be fixed for days).  I have the new router and they upgraded my service to 45, but it is running very slow.  I have rebooted the router, is there anything else i can do? Down is 14 and up is 2.28.  Thanks!

It was a cluster of a mess to get this done, they disconnected my house phone in error (won't be fixed for days).  I have the new router and they upgraded my service to 45, but it is running very slow.  I have rebooted the router, is there anything else i can do? Down is 14 and up is 2.28.  Thanks!

Upgraded Router & Speed to 45 - running slower than before since tech left

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May 30, 2014 10:31:28 PM
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You have the 589 RG... both broadband 1 and 2 lights on...
point your browser to 192.168.1.254 and post ststs...
should see 27500 on each line if seeing 12500 on each your on a 25M profile best internet speed tier 18M.

when running speed test using hardwired connection to speedtest.net to a local server within 50 miles or less.

You have the 589 RG... both broadband 1 and 2 lights on...
point your browser to 192.168.1.254 and post ststs...
should see 27500 on each line if seeing 12500 on each your on a 25M profile best internet speed tier 18M.

when running speed test using hardwired connection to speedtest.net to a local server within 50 miles or less.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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