Unburied AT&T cable

Contributor

Unburied AT&T cable

I have an unburied AT&T cable in my front yard.  When we subsribed to the service, we were told it would be buried in 2 weeks.  It has now been two months.  It is time to mow the lawn.

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Contributor

Re: Unburied AT&T cable

My problem wasn't ATT but, I have the same issue and called for a tech to come out. He just informed me it was Comcast.

 

Thanks.

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Expert

Re: Unburied AT&T cable

Click on the hyperlink in my sig for AT&T Customer Care and you will be taken to their PM page.  They are an escalation team that is higher than regular Customer Support who can help you with this.  Send them a PM with your info and your concern and they will get in touch with you.  Watch the blue envelope at the top of the forum page for message notification, as they will reply to you via PM as well.  Their hours are Monday thru Friday 8am to 11pm CST.

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