11-08-2013 3:57 PM
I am new to the forum, so forgive me if this has been answered recently. I have read many posts regarding u-verse picture quality, especially HD. I have Xfinity now and am scheduled to have u-verse installed next week.
Can someone give me their recent experience with u-verse HD picture quality? If it helps, I am right across the street from the v-rad and have signed up for 45MBPS Internet speed. I have a 720P panasonic plasma and love the HD content from Xfinity.
I don't want to make the switch if the HD picture quality will be worse than I have now.
11-08-2013 4:20 PM
11-08-2013 4:31 PM
11-08-2013 4:51 PM
You can have the AT&T tech leave Xfinity installed when you get Uverse and you can do a side by side comparison. I also have looked at OTA and at the Uverse HD, and there is no difference. AT&Ts HD quality has improved greatly. I think you will be happy.
But if you ever have any questions comments or concerns feel free to post here in the forum. There are many people who are ready willing and able to offer you info in the form of suggestions, resources, and solutions.
11-29-2013 4:07 PM - edited 11-29-2013 4:08 PM
I have had both and the picture quality is about the same however Xfinity is far more reliable. I am really sorry that I switched. We lose the signal often and you have to keep resetting. The customer service is an issue also. You get conflicting information about fixing problems. I switched because of the price increase at Xfinity so I guess you get what you pay for. The internet works great and I have had no problems with speed or downtime with it just the TV
11-29-2013 5:22 PM
11-29-2013 5:52 PM - edited 11-30-2013 5:20 AM
ntstar4 - There is no reason not to have perfect service 363 days a year. Leaving two days to fix any problems you report. If your local folks have not been able to fix yours, escalate to customer care by sending PM using this link - http://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773
03-24-2014 9:41 AM
I was wondering if there has been any updates on this topic. The U-Verse tech just left an hour or so ago after installing my service. My only complaint is that U-Verse HD is noticeably softer/less detailed a picture than Comcast was. I'd like to keep U-Verse due to cost but I feel like I'm not watching HD any longer, in some ways. Even though it is HD. The tech said the signal was strong... I tried adjusting things on the TV's themselves (I have two HD Tv's), and that didn't seem to really help. I notice it most in faces - there is a good deal less detail in the faces on U-Verse than there was on Comcast. Any recommendations?
03-24-2014 10:51 AM
03-24-2014 12:53 PM
My brother switched to U-Verse from Cox cable and at first did not like the picture. He then realized that his STBs were set for 720p. He changed them to 1080i and now he loves the picture.
03-24-2014 1:01 PM
When I switched to U-Verse from TWC a few years backed I thought the same thing. A couple of days ago a helped a friend who has TWC hook up a new LED tv. I wasn't all that impressed with the picture. Go figure.
03-25-2014 11:23 PM
Thats odd he likes the picture better set on 1080i. i=interlace and interlace images show more motion blur and blurry images then 720p in my experience. To each his own I guess
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