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Posted Sep 22, 2013
9:13:18 PM
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U-verse remote

I must've hit a wrong button on the basic black remote. My screen is all snow on the TV. The TV is on channel 4. I tried rebooting. Nothing is working. Everything is plugged in correctly. Any suggestions?

I must've hit a wrong button on the basic black remote. My screen is all snow on the TV. The TV is on channel 4. I tried rebooting. Nothing is working. Everything is plugged in correctly. Any suggestions?

U-verse remote

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Sep 22, 2013 9:32:48 PM
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Edited by my thoughts on Sep 22, 2013 at 9:33:57 PM

Using the original TV remote start changing the input channels till find correct on.
Currently on TV (analog..coax connection)

...uf using coax connection...tv needs to be channel 3
Depending on cable from set top box to TV.
Could be AV (red,white,yellow cable)
Could be component ( red, blue,green,red,white)
Could be HDMI

All if aboce could have multiple options...AV1,AV2 or HDMI1, HDMI2, HDMI3....

Again make sure uverse box is on,(green power light left side
Change input (source) slowly till find correct one.

Using the original TV remote start changing the input channels till find correct on.
Currently on TV (analog..coax connection)

...uf using coax connection...tv needs to be channel 3
Depending on cable from set top box to TV.
Could be AV (red,white,yellow cable)
Could be component ( red, blue,green,red,white)
Could be HDMI

All if aboce could have multiple options...AV1,AV2 or HDMI1, HDMI2, HDMI3....

Again make sure uverse box is on,(green power light left side
Change input (source) slowly till find correct one.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: U-verse remote

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Sep 23, 2013 11:17:15 AM
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I appreciate your reply. I must've pressed the original remote channel button 900 times. Still nothing.

I appreciate your reply. I must've pressed the original remote channel button 900 times. Still nothing.

Re: U-verse remote

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Sep 23, 2013 11:25:34 AM
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ACE - Expert
jan46 - Can you look at the back of the u-verse box to see how many cables are connected to the TV & what color jack they are connected to??
Can you post the make & model of your TV??
jan46 - Can you look at the back of the u-verse box to see how many cables are connected to the TV & what color jack they are connected to??
Can you post the make & model of your TV??
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: U-verse remote

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