U-verse availability

Contributor

U-verse availability

I recently got my address validated for U-verse and confirmed through email that my address does get the service, but when I try to sign up online, it says I can't get the service.

 

I've tried calling customer service, tech support, and sales, but no one can give me a straight answer of why I can't sign up.

Message 1 of 6
ACE - Expert

Re: U-verse availability

peterchase22 - See if attcustomercare can get you your answer send a PM using this link - http://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6
Contributor

Re: U-verse availability

I've already messaged them, heard back nothing.

Message 3 of 6
Contributor

Re: U-verse availability

I've already messaged them, heard back nothing.
Any other suggestions.
Message 4 of 6
ACE - Professor

Re: U-verse availability

Patience grasshopper. It may take up to 24 hours before they respond to you.

-------

Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 6

Re: U-verse availability


americangame wrote:

Patience grasshopper. It may take up to 24 hours before they respond to you.


They seem to be backed up. It may take up to 72 hours for a response.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 6 of 6
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