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U-verse and a wireless printer

U-verse and a wireless printer

I am having an issue trying to connect my Lexmark Office Edge Pro 4000 printer over my u-verse wireless network. My modem is model: 3801HGV. I have not changed any of the settings and am still using the default network key. I had this printer on my old wireless network, but have since moved and have a new ISP.


I contacted Lexmark support and they said it's most likely a modem/router setting that is misconfigured. They recommend channel 11, and have wi-fi set to b/g/n, not auto. And that the printer operates on 2.4, not 5GHz.


What are the default settings, and can I change this? What type of encryption does the default network key use?

Message 1 of 8
ACE - Expert

Re: U-verse and a wireless printer

ian.vickrey -
The 3801 wireless settings are here -
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 8

Re: U-verse and a wireless printer

I know how to log into the settings. Problem is I don't have a computer to log into it. That's why I wanted to confirm info prior to getting my pc set up.


I have moved and half my stuff is still in boxes.

Message 3 of 8

Re: U-verse and a wireless printer

Can anyone provide this information or screenshot it please?

Message 4 of 8

Re: U-verse and a wireless printer

Link to the user manual. Good thing I have free time at work... (sarcasm)

Message 5 of 8

Re: U-verse and a wireless printer

Does anyone have anything? All I can basically change is the channel. What should the authentication type be?


A. WEP - open  NO

B. WEP - shared NO



Message 6 of 8

Re: U-verse and a wireless printer

If you have moved is your internet registered yet, hsia registration must be completed before wireless will work for other devices.
You will be able to see the 2wireXXX and enter wifi code into devices, but wifi will not work on those devices till RG is registered.
This needs to be done on a pc, laptop or tablet.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 8

Re: U-verse and a wireless printer

All my devices are connected to wifi, except this d a m n printer. The wireless setup fails, then when it scans for a network it doesn't find any.

Message 8 of 8
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