11-06-2013 7:53 PM
I have had the U-Verse 18Mbps second plan for a year and it has been rock solid. In a couple of weeks the discount will end and the cost is $55 per month. The 18Mbps plan is the fastest speed offered in my area.
Currently Time Warner is offering 30Mbps for $55 and 50Mbps for $65 (plus they will give me a Samsung Galaxy Tab 3).
I think it is a no brainer financially to switch and with the four of us using iPad's I need the speed.... however, Time Warner's reliability is a big unknown.
Should I stay or should I go???
11-07-2013 7:17 AM - edited 11-07-2013 7:18 AM
I will be glad to research your account for any upgrade offers. We have received your private message and look forward to increasing your speed and including any applicable upgrade promotions. I will continue assisting you via private message.
11-07-2013 7:18 AM
I would say that reliability is very dependent on location. I had TW for the last year in Austin and always received faster speeds than they state.
I also think it is a good idea to switch back and forth regularly to keep prices in check. I just switched back to Uverse internet because I could get a lower rate than TW, which had just raised my prices after 1 year.
11-07-2013 7:30 AM
11-07-2013 9:28 AM - edited 11-07-2013 9:30 AM
I've had TWC and I didn't like the reliability of their service. I've had UVerse since 2009 in 3 different locations and haven't had an issue other than my builder cutting my cable while working on the house next door. Was fixed by AT&T the next day. I can't see changing providers every year because it's too much of a hassel sending all the equipment back and having to take a day off for installation, (TWC had to take two because of a no show and Direct and Dish no showed three times.)
I have 12Mbps now and it's more than enough to have Netflix streaming on two or three devices at one time and two pc's connected wirelessly. I average around 11Mbps even with all the devices and multiple tvs on.
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!