U Verse On Demand problem

Tutor

U Verse On Demand problem

Any and all on demand videos i try to play result in this error:

An unknown error occurred: QP
Error message: Could not obtain DRM permission for content [code 106]

I have U 450, this should be an issue. Used to work no more than 3 weeks ago.
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Message 1 of 8
Guru

Re: U Verse On Demand problem

Computer tablet or tv

Im not Smart! The Voices in my Head are!!
Message 2 of 8
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Tutor

Re: U Verse On Demand problem

Allow me to add this is on the Android app on my Nexus 5. On demand works fine on my TV.
Message 3 of 8
Guru

Re: U Verse On Demand problem

First restart your Nexus 5. Then see if it works. Second uninstall app and clear your cache and restart Nexus 5. Reinstall the app. That works for a few people. After that if not working try main Username and PW. After that if need be try a secondary username and PW.

 

You might wont to read this thread it might help

Im not Smart! The Voices in my Head are!!
Message 4 of 8
Tutor

Re: U Verse On Demand problem

I've done all of that except secondary account. I'll try that.

Does having a rooted phone matter?
Message 5 of 8
Guru

Re: U Verse On Demand problem

Smiley Sad I dont know the answer about rooted phone

Im not Smart! The Voices in my Head are!!
Message 6 of 8
Guru

Re: U Verse On Demand problem

http://forums.att.com/t5/Applications/U-verse-mobile-app-problems/m-p/3861069#M2216 i forgot this link earlier it might help look at post #7

Im not Smart! The Voices in my Head are!!
Message 7 of 8
Tutor

Re: U Verse On Demand problem

Figured it out... I had backed up the app on my old phone and restored it on the new one. That was causing the issue. Got it fixed.

Now to find out why HBO Go won't work >.<
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