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Trying to access my iSmartAlarm camera


Trying to access my iSmartAlarm camera

I have a AT&T Uverse Router 3800HGV-B. I was told from the company that I would need to do some port forwarding in order to access my camera outside my WIFI. They gave me instructions for a AT&T 6800G which tells me to enter the settings in a Virtual Server menu but I am still running to problems. I am told to port forward 1040 and 17941.


If someone can help me out on this would be greatly apprectiated. I also have followed but I am unable to access the camera.


Also I am told to set a static IP of the iCamera provided with these onto my iPhone iSmartAlarm app.

  • IP = iCamera’s IP address
  • Subnet Mask =
  • Gate =
  • DNS =



Message 1 of 4
ACE - Master

Re: Trying to access my iSmartAlarm camera

First thing I see wrong is the should be  The IP address of the camera should be thru for static or thru for DHCP.  You shouldn't need a DNS least I didn't on my cameras.  Subnet looks right.


You might also want to look at this article for additional information:


"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 4

Re: Trying to access my iSmartAlarm camera

Thank you!! Will attempt this again later this afternoon.

Message 3 of 4

Re: Trying to access my iSmartAlarm camera

Ok, I have port forward 17941 and 1040. Entered my iCamera's IP address, Subnet Mask Gate and DNS Got a different behavior which actually found the camera and rebooted it. After the reboot, I can see through the camera on my phone through my WIFI network.

Logged out of home WIFI and attempted to access the iCamera through LTE/4G. Now it just sits on the loading screen. Am I missing anything?

Message 4 of 4
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