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Posted Nov 25, 2013
9:18:20 PM
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Trying to Pay Previous bill
So I changed to the gophone cause it was cheaper than being on a contract and I get the same thing for lower cost.

Anyway I didn't have the money for that bill only for the prepaid now I'm trying to pay for it but I can't access my AT&T account without getting directed to the gophone account. The contact us for gophone keeps saying forbidden and when I try to email or ask support on the other site it won't let me.

Any one know how I can pay for this since the customer service line is off hours?
So I changed to the gophone cause it was cheaper than being on a contract and I get the same thing for lower cost.

Anyway I didn't have the money for that bill only for the prepaid now I'm trying to pay for it but I can't access my AT&T account without getting directed to the gophone account. The contact us for gophone keeps saying forbidden and when I try to email or ask support on the other site it won't let me.

Any one know how I can pay for this since the customer service line is off hours?

Trying to Pay Previous bill

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Nov 26, 2013 11:05:58 AM
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Community Manager

Hello slique07,

 

We have a team here that can help you with that. Please send a private message by clicking here with your name, phone number and the best time you can be reached. One of our specialists will contact you within 2 business days to assist.

 

Please let me know if you have any questions.

 

Thank you,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello slique07,

 

We have a team here that can help you with that. Please send a private message by clicking here with your name, phone number and the best time you can be reached. One of our specialists will contact you within 2 business days to assist.

 

Please let me know if you have any questions.

 

Thank you,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Trying to Pay Previous bill

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