11-10-2013 12:21 PM
I've had U-verse for about a month now and this morning I got this message on one of my wireless receivers.
I've got a message in to the technician that installed my service, but he takes a while to respond.
Is there anything that can be done to clear up this problem sooner?
11-10-2013 1:19 PM
I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team. One of the specialists will respond to your PM shortly. Please look for the flashing envelope at the top right of the page for your response from a team member.
See if they can provision it back to your account.
"If you find this post helpful and it solved your issue please mark it as a solution. This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"
11-10-2013 3:07 PM
I can help you make any necessary corrections in our systems to activate this receiver again. I have sent you a private message to discuss your account and assist you further.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!