10-17-2013 3:56 PM - edited 10-17-2013 3:57 PM
The TV will lose signal several times a day on all stbs: 1 wired and 2 wireless. I have a bonded pair install so I can't post uverse realtime stats. Broadband stats from the RG below. Any help appreciated.
|Downstream Sync Rate (kbps)||27502||27724|
|Upstream Sync Rate (kbps)||3040||3040|
|Downstream Max Attainable Rate (kbps)||49132||50864|
|Upstream Max Attainable Rate (kbps)||11354||11396|
|SN Margin (dB)||17.6||24.0||18.0||24.2|
|Line Attenuation (dB)||34.0||24.3||34.7||24.3|
|Loss of Signal||0||0||0||0|
|Loss of Frame||0||0||0||0|
|Bonded Downstream Rate||27502|
|Bonded Upstream Rate||3040|
10-17-2013 4:14 PM
I apologize for the inconveniences with your TV services. I definitely want to help in getting this issued fixed for you, and will be sending you a private message to gather more information.
10-17-2013 4:16 PM
10-17-2013 4:21 PM
Thanks for the fast reply. There are no coax connections. the DVR is connected to the wired STB via cat5. There are two keystone wall plates between the RG and STB. As I am writing this post I get the dreaded "Telelvision signal has been lost". ARRRGH
10-17-2013 4:49 PM
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