07-29-2013 10:03 PM
I'm currently having some weird problems concerning my reciever (model No. VIP1225). The TV reciever will turn on and will recieve fantastic signal, but after 1 minute or so, it completely loses the signal. The reciever itself is connected via ethernet cord to a router (Netgear model N600). That router is then connected, via a super-long 50ft ethernet cord, to my uverse modem, model No. 3801HGV. If I connect my uverse modem directly to the TV reciever, the TV signal is completely fine, which would rule out an ethernet cord problem. My router has never had a problem before, so I'm not quite sure what the problem is. The modem's signal strength is moderate, which is why I connected a router to my other room. I would prefer to connect the TV reciever to the router, rather than the model directly itself, but again, in doing so, I recieve TV signal problems. Does anyone have any ideas on how to fix my problem?
07-29-2013 11:11 PM
11-13-2013 11:23 PM
my thoughts wrote:
Cannot use router, could use switch but cannot mix PC internet traffic and IP TV on same switch
This is not true. There are several users who have had success with setting up their router as a wireless access point connected to the ATT RG.
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!