Ask a question
Search in U-verse Forums

U-verse Forums

Reply
Posted Jul 29, 2013
10:03:53 PM
View profile
TV losing signal

Hello,

 

I'm currently having some weird problems concerning my reciever (model No. VIP1225). The TV reciever will turn on and will recieve fantastic signal, but after 1 minute or so, it completely loses the signal. The reciever itself is connected via ethernet cord to a router (Netgear model N600). That router is then connected, via a super-long 50ft ethernet cord, to my uverse modem, model No. 3801HGV. If I connect my uverse modem directly to the TV reciever, the TV signal is completely fine, which would rule out an ethernet cord problem. My router has never had a problem before, so I'm not quite sure what the problem is. The modem's signal strength is moderate, which is why I connected a router to my other room. I would prefer to connect the TV reciever to the router, rather than the model directly itself, but again, in doing so, I recieve TV signal problems. Does anyone have any ideas on how to fix my problem?

Hello,

 

I'm currently having some weird problems concerning my reciever (model No. VIP1225). The TV reciever will turn on and will recieve fantastic signal, but after 1 minute or so, it completely loses the signal. The reciever itself is connected via ethernet cord to a router (Netgear model N600). That router is then connected, via a super-long 50ft ethernet cord, to my uverse modem, model No. 3801HGV. If I connect my uverse modem directly to the TV reciever, the TV signal is completely fine, which would rule out an ethernet cord problem. My router has never had a problem before, so I'm not quite sure what the problem is. The modem's signal strength is moderate, which is why I connected a router to my other room. I would prefer to connect the TV reciever to the router, rather than the model directly itself, but again, in doing so, I recieve TV signal problems. Does anyone have any ideas on how to fix my problem?

TV losing signal

865 views
3 replies
(0) Me too
(0) Me too
Reply
View all replies
(3)
0
(0)
  • Rate this reply
View profile
Jul 29, 2013 11:11:01 PM
0
(0)
Employee
Cannot use router, could use switch but cannot mix PC internet traffic and IP TV on same switch

http://forums.att.com/t5/Residential-Gateway/Erratic-TV-Reception-with-DVR-behind-Router-behind-3801...
Cannot use router, could use switch but cannot mix PC internet traffic and IP TV on same switch

http://forums.att.com/t5/Residential-Gateway/Erratic-TV-Reception-with-DVR-behind-Router-behind-3801HGV/m-p/3349313#M7475
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: TV losing signal

2 of 4 (857 Views)
0
(0)
  • Rate this reply
View profile
Jul 30, 2013 6:05:51 PM
0
(0)
Contributor

ah well that's unfortunate. Thanks for the reply!

ah well that's unfortunate. Thanks for the reply!

Re: TV losing signal

3 of 4 (825 Views)
Highlighted
0
(0)
  • Rate this reply
View profile
Nov 13, 2013 11:23:21 PM
0
(0)
Voyager

 


my thoughts wrote:
Cannot use router, could use switch but cannot mix PC internet traffic and IP TV on same switch

http://forums.att.com/t5/Residential-Gateway/Erratic-TV-Reception-with-DVR-behind-Router-behind-3801...


This is not true. There are several users who have had success with setting up their router as a wireless access point connected to the ATT RG. 

 


my thoughts wrote:
Cannot use router, could use switch but cannot mix PC internet traffic and IP TV on same switch

http://forums.att.com/t5/Residential-Gateway/Erratic-TV-Reception-with-DVR-behind-Router-behind-3801HGV/m-p/3349313#M7475


This is not true. There are several users who have had success with setting up their router as a wireless access point connected to the ATT RG. 

Re: TV losing signal

4 of 4 (605 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post