02-08-2014 5:46 AM
02-08-2014 6:12 AM
Since this is account specific I would recommend that you send a Private Message to the AT&TCustomerCare customer service team. They will reply back with a PM (blue envelope in the top right of the page). Their normal business hours are from 7am to 10pm Central Time.
They can help you.....
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02-08-2014 7:04 AM
Unfortunately, when you are the victim of identity theft (phone/credit cards/etc.), it's the responsibility of the victim to straighten it out.
I had my CC info stolen TWICE from the same restaurant. At least I had to assume it was from the same fine dining establishment since both times it happened within 10 days of dining there (I'm a slow learn...be nice).
Yes, it was a pain getting it all straightened out but no one else was going to do it for me.
As mentioned, contact the customer care team at the link provided. But, sorry to tell you, it's up to YOU to make sure it's all taken care of.
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