Sound Garbled

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Sound Garbled

Error table not looking good from UVR but after trying to post the screen shot and the forums telling me it is too big, I will have to type it manually.

 

Sound becomes garbled on both STB's , have to change channels to correct, rebooting RG solves problem for a day or two.

 

Error Type                                             Since Reset  Last 24

Link Retrains                                                   9                 1

Loss of Framing Failures                               42                5

Loss of Margin Failures                                  42                5

Cumalitive. Secs w/Errors                                      42                5

Cumalitive. Secs w/Severe Errors                          42                5

Corrected Blocks                                   2163872       239219

Uncorrected Blocks                                   12164             1376

DSL Unavail Seconds                                    399               121

 

Any suggestions?

 

One STB is HD/DVR and one STB is STD TV, both STB's connect CAT 5 to RG.

 

UVerse Tech at house recently and verified all wiring in home from NID to RG and to the STB's are good 

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Re: Sound Garbled

Hello, Reddog617!

 

Thanks for posting! We can definitely help. Just send us a private message by clicking here so we can get you in touch with our U-verse technical experts.

 

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In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana

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