07-24-2013 11:06 PM
For some reason I am having trouble playing back some videos from uverseonline.att.net.
It is fine for some.. everything from HBO and CINEMAX are fine.. But SHowtime just gives a black screen as well as others.
Even in the main view with the preview window, instead of a picture there is a little symbol.
I reinstalled shockwave and still have the issue... Actually have it on 2 comptuers.
I dont think it is account related because this happens even witho9tu signing in with the clips.. wont shopw those
Anyone else have this issue and if so how can it be fixed?
PS It happens on both chrome and IE browser I am using a PC
07-25-2013 11:20 AM
Do you have any kind of ad blocker software/plug in installed?
07-26-2013 6:50 AM
07-26-2013 8:24 AM
The reason I asked that is sometimes videos will be preceded by advertisements. If the advertisement can't load, then the video won't play. I have this issue sometimes due to ad blockers. Apparently not your issue.
The different videos may be played by different software components, and the one you need for those videos may not be installed, and/or your browser security won't let you download those components.
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