Slow speeds over IPv4


Slow speeds over IPv4

I recently upgraded to UVerse Max Turbo 24mbps and am getting really slow connection speeds. I contacted support and they sent me a new NVG589 but it made no difference. I have tried using UV Realtime to test my connection but I get an error saying that it can’t connect to the gateway so I can’t see what my profile looks like. I have run speed tests from three different sites and all have put me at around 5.5mbps connecting with IPv4 but, when i connect using IPv6 I get the 24mbps. What is going on here and how do I fix it? Thanks. 


s. test.jpg

Message 1 of 2
ACE - Professor

Re: Slow speeds over IPv4

Maybe your IPV4 routing is different which produces the odd results. IPV4 could have you being routed through congested links.

Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Click "Post Options" and select "Accept as Solution" to help others with the same issue find an answer.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic

Welcome to the AT&T TV Hub!
We have some helpful articles located under TV Hot Topics.
On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.

Additional Support