Screen format got worse

Teacher

Screen format got worse

First, the Uverse remote required 12 keystrokes to change the screen format from an old movie to a new, letterbox movie. So I complained in this forum.

 

Apparently they heard my complaint. They eliminated that screen format choice from the menu and forced the old movies to stretch in width.

 

Now Myrna Loy is going to be fat! Asta's not looking too sleek either.

 

Does nobody at ATT care about movies?

Message 1 of 24 (1,233 Views)
ACE - Master

Re: Screen format got worse


aviewer wrote:
sfbaywalk - Thanks for replying. What is the make/model of your TV? The problem is not limited to the zoom. It is also impacting the quality of the picture. If your TV is 720 or 1080 the interface should be set to match. At least check it out. Look for the zoom menu item while you are there.

You are singing to the choir on the usability (or rather lack of usability analysis) of the interface. There are many cases that require too many button pushes. In this case, they started with the zoom function & added with functions without considering functionality.

The favorites should not be there. They should be a onetime setting in the main menu that affects the result of the guide button.

Seems like the only two that need a quick toggle are zoom and CC. Either could go first. The rest can be under main menu.

Favorites is there.  Check it out on your TV.

 

Did the OP say he actually had HD?  You can have an HD tv but unless you pay for HD or have U400, you aren't getting HD.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 16 of 24 (976 Views)
ACE - Expert

Re: Screen format got worse

[ Edited ]

skeeterintexas - Yes, I know favorites is there. I also, know it is broken since the last update. Just taking the opportunity to say that it does not belong there because it requires too many clicks to use and adds clicks to other functions. You do not just keep building lists of functions. It is the same problem as adding a new button to the remote for each function - you end up with a mess & with the remote it is physically impossible. It is a science to allocate functions to the best place or places and allow users diversity in selecting default settings.

If you want to see a real mess look at the easy remote app ( I think the one for ipad is the worst) Since the buttons are virtual there is no physical restriction. They essentially started with the existing remote & combined it with off TV activities, shook well, & ended up with three pages of buttons that you cannot tell if it affects the TV the ipad or both. Yhey did not even think to color the buttons to help show what they affect.

I was kind of walking the tightrope on the HD service issue. But, I feel that if you have an HD TV it should be connected HD. & I believed it was an HD TV because zoom once worked.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 17 of 24 (970 Views)
ACE - Master

Re: Screen format got worse


aviewer wrote:

skeeterintexas - Yes, I know favorites is there. I also, know it is broken since the last update. Just taking the opportunity to say that it does not belong there because it requires too many clicks to use and adds clicks to other functions. You do not just keep building lists of functions. It is the same problem as adding a new button to the remote for each function - you end up with a mess & with the remote it is physically impossible. It is a science to allocate functions to the best place or places and allow users diversity in selecting default settings.

If you want to see a real mess look at the easy remote app ( I think the one for ipad is the worst) Since the buttons are virtual there is no physical restriction. They essentially started with the existing remote & combined it with off TV activities, shook well, & ended up with three pages of buttons that you cannot tell if it affects the TV the ipad or both. Yhey did not even think to color the buttons to help show what they affect.

I was kind of walking the tightrope on the HD service issue. But, I feel that if you have an HD TV it should be connected HD. & I believed it was an HD TV because zoom once worked.


I don't use the favorites so I didn't realize it didn't actually do anything.

 

AFA HD service goes, my sister had to buy a new TV in the last year and, of course, it's an HD.  She has Direct TV and REFUSES to pay for HD.  It drives me nuts.  Everything is little bitty in the middle of the screen. 

 

I've told her time and again that "HD will change your life."  Her response: "Maybe I don't want my life changed!"  And she can well afford whatever the cost is.  It's sad because she's pretty much housebound nowadays and I know she would get a great deal of pleasure out of seeing programs in HD...but what can you do? Smiley Sad

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 24 (960 Views)
Teacher

Re: Screen format got worse

If the button says "zoom," then zoom should be the first item in the
menu. That saves us 5 keystrokes.

Then, within the zoom menu, the only two items of real use are "normal"
and "zoom 3" for Big Bang and Breaking Bad, respectively. But those
entries are 4 keystrokes apart. So, have the programmer let us use the
"up" arrow to get from the top item to the bottom item, and down arrow
to reverse. This is the wrap function, just like in Atari Asteroids.

Problem solved. We can now change aspect ratio in 4 keystrokes, instead
of 12.

All those other entries under the zoom button are basically useless
afterthoughts. Why were they added later and placed above "zoom" in the
menu hierarchy?

But it seems that no one from the savant programmer up to the CEO has
noticed what a pain it is to change aspect ratio.

So I suppose nobody at Uverse actually uses Uverse.
Message 19 of 24 (946 Views)
ACE - Expert

Re: Screen format got worse

[ Edited ]

Good Morning skeeter,
Let me clarify my sentence - I feel that if you have an HD TV it should be connected HD.

I did not intend to include - "should purchase HD service" . Although, I cannot imagine not purchasing it.

I was trying to cover the case of an HD TV without HD service. It should still be connected with HDMI or component and the aspect set to 720 or 1080. First for a better picture, second for access to all features (e.g. zoom) and third to be ready for a free HD trial.

 

Another reason - The at&t channels & menus & guides fill the screem (easier to read).

I always got a chuckle out of imagining a viewing of the free trial when the TV is connected COAX, composite or s-video - I don't see any difference - Do you see any difference - I wonder what all the hoopla is about - must be another scam

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 20 of 24 (902 Views)
ACE - Master

Re: Screen format got worse


aviewer wrote:

Good Morning skeeter,
Let me clarify my sentence - I feel that if you have an HD TV it should be connected HD.

I did not intend to include - "should purchase HD service" . Although, I cannot imagine not purchasing it.

I was trying to cover the case of an HD TV without HD service. It should still be connected with HDMI or component and the aspect set to 720 or 1080. First for a better picture, second for access to all features (e.g. zoom) and third to be ready for a free HD trial.

 

Another reason - The at&t channels & menus & guides fill the screem (easier to read).

I always got a chuckle out of imagining a viewing of the free trial when the TV is connected COAX, composite or s-video - I don't see any difference - Do you see any difference - I wonder what all the hoopla is about - must be another scam


I totally get it...I was just using this thread to vent my frustation with my sibling!

 

I'm thinking about buying her an antenna, hooking it up to the HD TV and at least let her SEE what OTA HD programming looks like. 

 

Do I sound like a drug addict trying to convince someone to try 'it' the first time?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 21 of 24 (887 Views)
ACE - Expert

Re: Screen format got worse

at&t should still be offering a free trial period. Maybe you could "gift" the subsequent payments for birthday or any other gifting event?? Does that qualify as passive/aggressive?? Maybe some things we just have to accept.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 22 of 24 (871 Views)
ACE - Expert

Re: Screen format got worse

Hey sfbaywalk -

I was going to mention - I used to think - probably even suggested that when the zoom menu comes up it should be on the opposite end of the spectrum because the most common reason for visiting is to change it. If set to Normal access should come up with the cursor on Zoom3 & vice-versa.

I thought the navigation did wrap & tried it, but it does not.

I accidentally used the chan down button. It does jump on both menus - Zoom- Down chan - Up arrow - OK - Down chan - OK

Use Up chan for Normal. Reduces clicks to six.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 23 of 24 (813 Views)
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Teacher

Re: Screen format got worse

Thx. I'll try that.
Message 24 of 24 (809 Views)
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