STB did not provide a client certificate

Contributor

STB did not provide a client certificate

I get this when I try to go to "my enabled devices" on channel 9301 to connect my iPad with  the DVR.  UVerse app works fine on iPad but cannot connect to DVR.  ANy suggestions appreciated.  I spent 2.5 hours on the phone was cut off FOUR TIMES and finally I just gave up and didn't call back.

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Expert

Re: STB did not provide a client certificate

When you say "cannot connect to DVR", are you trying to use the remote control part of the U-verse app?

Message 2 of 8 (3,962 Views)
Contributor

Re: STB did not provide a client certificate

I'm running into the same Error. Has anyone found a fix for this? Trying to link my iPad to my U-verse box via the U-verse app. 

Pthanks,

Brian

Message 3 of 8 (3,548 Views)
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ACE - Expert

Re: STB did not provide a client certificate

RivertonRock - There is anew U-verse easy remote app on i-tunes. Load it and see if it lets you pair with DVR. I do not have compatible eqpt to try it.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 8 (3,543 Views)
ACE - Expert

Re: STB did not provide a client certificate

I am thinking the original problem is a Yahoo interface problem. I was going to suggest seeing if you can get to the DVR via the web. When I hit the bookmark to get the link, it immediately errorred out. They must be working on the Yahoo interface.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 8 (3,537 Views)
Contributor

Re: STB did not provide a client certificate

Also getting the same error on all 3 receivers. Anyone?
Message 6 of 8 (3,330 Views)
Contributor

Re: STB did not provide a client certificate

I guess your STB  configuration would not support such function~~maybe you should check it first.

As we provide  the IPTV Solutions to various of industries, so we can do customization for our clients if they need that function.

Message 7 of 8 (3,268 Views)
Contributor

Re: STB did not provide a client certificate

 I had 3 TVs, 1 of them showing the message: "STP did not provide... " and the other 2 worked perfectly. I tried a different iOS device: the iPad. That did the trick.

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