05-19-2011 6:55 PM
My remote stopped working for the STB. I tried to reprogram with the standard steps and now it doesn't control my TV either.
When I tried to reset to factory defaults (ATT+OK, 900) I do not get the three flashes like all the instructions say I should. Instead, I get a single longer flash of the ATT button.
05-20-2011 4:28 AM
How about fresh batteries?
05-20-2011 10:45 AM
Call in for a replacement. If you cannot get a no charge replacement, try another call. Or, you can try a Logitech Harmony 300. List=$40, often on sale at Radio Shack for $30.
Of course, you will need to program the new one. Try the directions under menu/help/system setup/program remote.
The Harmony is programed with your computer, in English. No codes.
05-20-2011 11:10 AM
I've got a replacement on the way (3-5 business days of no TV), was just hoping that I was doing something wrong or there was a trick. Thanks for your help.
05-21-2011 9:55 AM
You should still be able to watch TV you just won't have the remote. You can change channels from the front of the STB. Just like the good old days before remotes. You have to get up.
07-31-2011 8:48 AM
Thanks to your post and the ATT+OK, 900 hint, I got one of my remotes working again. Our grandkids had been here through last Tuesday and today was the first time I tried that remote and TV. Changed batteries, no joy. Then went to U-Talk, searched, found your post, and voila!
Bernie in CT
10-26-2013 11:12 AM
My remote all of a sudden stopped working with the TV. I can not use the volume or shut on and off the TV but it does shut off the cable box. I tried everything to re program the RF remote and the original one but nothing in the books seems to work. Can you help?
What is the ATT + OK, 900 Do and how do u use it??
Hope you can help.
10-26-2013 12:41 PM
11-04-2013 12:22 PM - edited 11-04-2013 12:23 PM
Anita, I have experienced that problem when the batteries are low in my remote. Replace the batteries and you should be able to control your televion again.
If none of these suggestions work call CS using the phone number belwo and request new remotes. They will send them to you at no charge.
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