09-22-2013 1:53 PM - last edited on 09-22-2013 6:03 PM by Taylarie
I have 3 remote controls, all with this same problem. I am able to turn down the volume on two of them, sometimes, when pressing extremely hard. Others in my family don't have the strength to do this. It's extremely anoying. They are all the basic model. Why buy another remote since it will probably do the same thing? I have never had this kind of problem with other systems.
[Subject edited as new thread was created] - moderator
09-22-2013 7:15 PM
10-10-2013 8:27 AM
10-19-2013 12:37 PM - edited 10-19-2013 12:38 PM
I got 2 free black remotes last month. I had my old silver ones since 2007... Just call ATT 800-288-2020 that's what i did
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!