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REWARD VISA CARD

Contributor

REWARD VISA CARD

Why after checking your reward center site , I am only getting $ 100.00
. And clearly the offer (TO BUNDLE MY WIRELESS AND TV)  that I stated
before switching from Comcast ( For your information : I was with
Comcast for 11 years), is $ 550 visa card (OFFER : uverse0875 ).

Can you please help in this matter ? I specifically had bundled and
switched  my former TV service is because THIS OFFER. I have no problem
and would gladly switch back to my COMCAST SERVICE if this offer is NOT
available to me AS STATED in the letter that I have received from ATT.

Thank you for your attention, help, and PROMPT REPLY.

I'd really appreciate it and looking forward in hearing from you SOON.

Respectfully,

JULIANA {Personal content removed for your safety}

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Message 1 of 4
Expert

Re: REWARD VISA CARD

This is the AT&T peer to peer forum for Uverse subscribers, but here is a resource for you to get that resolved.  Click on the hyper link in my sig and you will be taken to AT&T Customer Care's profile.  Send them a PM with your info and the issue.  They are an escalation team that is higher than regular Customer Service, who can help you get this resolved.  They will reply to you via PM as well so watch the blue envelope at the top of the forum page for message notification, as they will reply to you via PM as well.

Message 2 of 4
Contributor

Re: REWARD VISA CARD

THANKS FOR THE INFO, BUT WHEN I GET TO THE PM AREA, for who do I send the email to ?
Message 3 of 4
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Expert

Re: REWARD VISA CARD

When you click on the link you will be taken to the PM (Private Message) screen.  Just type in your info and press the send button.

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