Ask a question
Search in U-verse Forums

U-verse Forums

Reply
Posted Aug 18, 2013
12:56:37 PM
View profile
REWARD VISA CARD
Edited by Taylarie on Aug 18, 2013 at 1:38:10 PM

Why after checking your reward center site , I am only getting $ 100.00
. And clearly the offer (TO BUNDLE MY WIRELESS AND TV)  that I stated
before switching from Comcast ( For your information : I was with
Comcast for 11 years), is $ 550 visa card (OFFER : uverse0875 ).

Can you please help in this matter ? I specifically had bundled and
switched  my former TV service is because THIS OFFER. I have no problem
and would gladly switch back to my COMCAST SERVICE if this offer is NOT
available to me AS STATED in the letter that I have received from ATT.

Thank you for your attention, help, and PROMPT REPLY.

I'd really appreciate it and looking forward in hearing from you SOON.

Respectfully,

JULIANA {Personal content removed for your safety}

Why after checking your reward center site , I am only getting $ 100.00
. And clearly the offer (TO BUNDLE MY WIRELESS AND TV)  that I stated
before switching from Comcast ( For your information : I was with
Comcast for 11 years), is $ 550 visa card (OFFER : uverse0875 ).

Can you please help in this matter ? I specifically had bundled and
switched  my former TV service is because THIS OFFER. I have no problem
and would gladly switch back to my COMCAST SERVICE if this offer is NOT
available to me AS STATED in the letter that I have received from ATT.

Thank you for your attention, help, and PROMPT REPLY.

I'd really appreciate it and looking forward in hearing from you SOON.

Respectfully,

JULIANA {Personal content removed for your safety}

REWARD VISA CARD

[ Edited ]
632 views
3 replies
(0) Me too
(0) Me too
Reply
View all replies
(3)
0
(0)
  • Rate this reply
View profile
Aug 18, 2013 12:59:13 PM
0
(0)
ACE - Expert

This is the AT&T peer to peer forum for Uverse subscribers, but here is a resource for you to get that resolved.  Click on the hyper link in my sig and you will be taken to AT&T Customer Care's profile.  Send them a PM with your info and the issue.  They are an escalation team that is higher than regular Customer Service, who can help you get this resolved.  They will reply to you via PM as well so watch the blue envelope at the top of the forum page for message notification, as they will reply to you via PM as well.

This is the AT&T peer to peer forum for Uverse subscribers, but here is a resource for you to get that resolved.  Click on the hyper link in my sig and you will be taken to AT&T Customer Care's profile.  Send them a PM with your info and the issue.  They are an escalation team that is higher than regular Customer Service, who can help you get this resolved.  They will reply to you via PM as well so watch the blue envelope at the top of the forum page for message notification, as they will reply to you via PM as well.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: REWARD VISA CARD

2 of 4 (631 Views)
0
(0)
  • Rate this reply
View profile
Aug 18, 2013 1:22:44 PM
0
(0)
Contributor
THANKS FOR THE INFO, BUT WHEN I GET TO THE PM AREA, for who do I send the email to ?
THANKS FOR THE INFO, BUT WHEN I GET TO THE PM AREA, for who do I send the email to ?

Re: REWARD VISA CARD

3 of 4 (620 Views)
Highlighted
0
(0)
  • Rate this reply
View profile
Aug 18, 2013 2:16:25 PM
0
(0)
ACE - Expert

When you click on the link you will be taken to the PM (Private Message) screen.  Just type in your info and press the send button.

When you click on the link you will be taken to the PM (Private Message) screen.  Just type in your info and press the send button.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: REWARD VISA CARD

4 of 4 (602 Views)
Share this post
Share this post