Purchase Additional 2Wire i38HG Units

Purchase Additional 2Wire i38HG Units

[ Edited ]

I just had the 18 Mbs U-Verse internet service installed last week to replace my 6 Mbs DSL service with AT&T.  Since I am 3600 feet from the VRAD, they had to install the iNID setup which comprises the 2Wire i3812V outdoor unit and the i38HG indoor gateway. Actually, to gain better wireless coverage, the tech installed two of the i38HG units, one at each end of the house.  The documentation for the i3812V states that the system can support up to eight of the i38HG gateways.  I am wondering if I can purchase one or more additional i38HG units from AT&T and if so, how much do they cost?  I am not willing to pay $6 per month to lease one.  I have seen used ones on eBay priced in the $25-50 range, but I am not sure if they are compatable with my system, and buying used items is always risky.

Message 1 of 20 (6,262 Views)
Expert

Re: Purchase Additional 2Wire i38HG Units

A multiple i38HG system is unusual. Most AT&T technicians do not know how to set this up.

The wireless coverage provided by the i38HG units is not the best as far as wireless units go. You might do better to use aftermarket wireless access points from the known consumer manufacturers like Linksys, D-Link, NetGear, TrendNet, TP-Link, etc.

These would connect back to the i38HG using Ethernet, would have wider and more reliable coverage, and can use 802.11n wireless for higher speeds than the i38HG units, which are limited to 802.11g.
Message 2 of 20 (6,248 Views)

Re: Purchase Additional 2Wire i38HG Units

I was using a ZyXEL wireless access point with my DSL gateway, but the two i38HG units provide better wireless coverage in my home than the access point did. According to the manual for the iNID, installation of additionasl i38HG units is easy.  You just plug in the power supply and telephone line, and the new uinit is automatically recognized and configured by the network. You log into the network by using the login ID from the first i38HG that was connected to the network, and you also use the security key from this first i38HG to allow wireless devices to access the network. I have confirmed this by unplugging each of the i38HG units in turn, and the network continues to function.  When trhe device is plugged back, it is automatically recognized.

Although the ZyXEL access point was a 802.11n unit, I did not notice any speed increase when using it.  802.11g provides up to 54 Mbs speed, whereas the internet connection is maxed out at 18 Mbs.

Message 3 of 20 (6,240 Views)
Expert

Re: Purchase Additional 2Wire i38HG Units

If your house is wired suitably with the telephone wiring, then additional i38HG units will indeed work like this.

As far as I know, the i3812V unit which is outside is registered to your account and cannot be changed out without technician assistance, but the i38HG units are not. You should theoretically be able to add used i38HG units into the system and have them recognized. The only concern is that technically, all of these units are the property of AT&T, and are not supposed to be available for sale.
Message 4 of 20 (6,234 Views)

Re: Purchase Additional 2Wire i38HG Units

[ Edited ]

Well, if AT&T will not sell me a i38HG, I will bid on a used one from eBay.  I'll let you know how it works.

 

Since my home is not wired for ethernet, these devices allow me to establish wired or wireless networking in any room that has a telephone jack, and they can very easily be moved from room to room.

 

I also have a technical question.  Since these units are acting as a single WiFi network, would it be better to assign them to the same wireless channel?  If I allow the software to automatically assign the channels, it puts them on different channels (usually five channels apart).

Message 5 of 20 (6,208 Views)

Re: Purchase Additional 2Wire i38HG Units

[ Edited ]

RetiredGator wrote:

I was using a ZyXEL wireless access point with my DSL gateway, but the two i38HG units provide better wireless coverage in my home than the access point did. According to the manual for the iNID, installation of additionasl i38HG units is easy.  You just plug in the power supply and telephone line, and the new uinit is automatically recognized and configured by the network. You log into the network by using the login ID from the first i38HG that was connected to the network, and you also use the security key from this first i38HG to allow wireless devices to access the network. I have confirmed this by unplugging each of the i38HG units in turn, and the network continues to function.  When trhe device is plugged back, it is automatically recognized.

Although the ZyXEL access point was a 802.11n unit, I did not notice any speed increase when using it.  802.11g provides up to 54 Mbs speed, whereas the internet connection is maxed out at 18 Mbs.



That is the "theoretical" maximum throughput. With more than a few devices connected  (and utilizing) an access point, you'll be lucky to see 10% of that speed.

 

 Not to mention you just openly admitted to your intent to purchase stolen goods.Smiley Wink




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 6 of 20 (6,207 Views)

Re: Purchase Additional 2Wire i38HG Units

Will the AT&T SWAT team come and break down my door?
Message 7 of 20 (6,203 Views)

Re: Purchase Additional 2Wire i38HG Units

Oh, you must mean the SWAT&T team. Yes, they are brutal, and their tactics inhumane.

 

First, they'll keep tranferring you from one interogator to another with indefinate sufferable waiting in between each one. They'll keep you off balance by making you repeat your alibi to each interogator, over and over again. Then you'll get the good cop, bad cop treatment with one interogator saying you must be innocent and we'll get these charges dropped, and the next saying these charges stick and we have an extra one just because. And after grilling you for hours or days, over the phone of course, they'll tell you you're free to go any time, but it will cost you $150 if you want to leave before you've "done your time".

Smiley LOL

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 8 of 20 (6,200 Views)
Highlighted

Re: Purchase Additional 2Wire i38HG Units

[ Edited ]

Today I received a used i38HG gateway that I picked up on eBay for $25.  The seller stated that he had switched internet providers and AT&T never asked for the unit back.  I plugged it into a telephone jack, connected the power, and the iNID network automatically recognized and configured it.  I now have three of the i38HG gateways on the same network and my wireless coverage is superb. The iNID assigns each i38HG a seperate channel if auto channel selection is enabled.  I'm still not sure if it would be better to assign all three to the same channel or not. I guess I will give it a try and see what happens.

 

By the way, I'm getting the same upload and download speeds on all three units.  I have the 18 Mbs service and I usually average 17 Mbs down and 1.2 Mbs up.

Message 9 of 20 (6,179 Views)
Expert

Re: Purchase Additional 2Wire i38HG Units

You should actually let them select different channels. Being on different channels decreases the interference between the different units and allows higher throughput. If you want to manually select channels, you'll probably do best using (1, 6, and 11), or (2, 6, and 10).
Message 10 of 20 (6,167 Views)
Contributor

Re: Purchase Additional 2Wire i38HG Units

 

Just wondering if anyone ever got back to you about actually buying extra units from att?

and when u plug them into the phone jacks rather than the Ethernet did you use the green data port on the i38hg?

Message 11 of 20 (6,003 Views)
Teacher

Re: Purchase Additional 2Wire i38HG Units

I noticed that you said the i38HG units are plugged into telephone jacks.  I don't have any phone jacks, just CAT5, but I noticed that the i38HGs connect with a phone wire.  Does anyone know if this would work just as well if it is plugged into an Ethernet port?...or if there is a better solution since I'm wired with CAT5?  I just received one solution of using a Netgear Wireless Repeater, but I'm just wondering if there's a way to take advantage of my LAN as opposed to going wireless.

Message 12 of 20 (5,854 Views)
Employee

Re: Purchase Additional 2Wire i38HG Units


TheTexasBoy wrote:

I noticed that you said the i38HG units are plugged into telephone jacks.  I don't have any phone jacks, just CAT5, but I noticed that the i38HGs connect with a phone wire.  Does anyone know if this would work just as well if it is plugged into an Ethernet port?...or if there is a better solution since I'm wired with CAT5?  I just received one solution of using a Netgear Wireless Repeater, but I'm just wondering if there's a way to take advantage of my LAN as opposed to going wireless.


Your Cat5 cable should be fine. THe iNID communicates to the inside units via HPNA on UTP (i.e., phone wire / DIW up to Cat6a). You may have some issues plugging an Rj11 into the RJ45 jack (some acks are more tolerant, some can be ruined).

 

The nature of HPNA is such you'd probably be good createing your own jumper with an RJ45 on one end and an Rj11  on the other (terminating the blue pair on both ends).

 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 13 of 20 (5,834 Views)
Teacher

Re: Purchase Additional 2Wire i38HG Units

Is it possible to purchase the i38hg instead of renting it?

Message 14 of 20 (5,224 Views)

Re: Purchase Additional 2Wire i38HG Units

[ Edited ]

It seems to me, the most effective way would be to get another i38hg. It would have it's own line back to the i3812 and would configure automatically when plugged in. What could be more efficient than that...  You would also have no problems with AT&T, as this is what their provided equipment recommends. With as many people that post on this problem with wireless coverage, and trying to patch in third party solutions, it seems pretty obvious to me. I have read where people have spent way too much time and money when there is such a simple solution, open the box and plug it in...   IMOPO...

Message 15 of 20 (5,109 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.