very disappointed with customer service and their willingness to correct a billing error and they suspended my service without regards to my 80 year old mother sitting at home alone with no phone. I offered to show proof of payment and they wanted a double payment to restore service.
Since this is account specific I would recommend that you send a Private Message to the AT&TCustomerCare customer service team. They will reply back with a PM (blue envelope in the top right of the page). Their normal business hours are from 7am to 10pm Central Time.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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