01-15-2014 1:38 PM
I apologize about the speed issues you are having with your Playstation 4. With your connection, are you wired or wireless? Also, do other devices in your house test with a higher speedtest when you are noticing issues?
One thing to try is changing your DNS on your Playstation 4 to an Open DNS.
01-17-2014 4:46 AM
01-17-2014 8:42 AM
I apologize for the decrease in internet speeds, but I will be happy to look into this further for you. I will have my team send you a private message, so we can run line tests on your line further to see if there are any issues.
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