12-21-2013 4:47 AM
I am satisfied with my Uverse Internet service except for the periodic performance "outages" that I run into every couple of days. By this I mean that it suddenly slows down so much that either the browser times out going to a site or web pages just take forever to load.
I am aware that there can be a number of reasons for things like this, such as congestion elsewhere in the Internet or on a specific server, but whenever it happens I can hardly ping anything on the net. I'll now just stop trying and it usually clears up in 5 or 10 minutes, but it is really annoying and especially problematic if I'm doing something like trying to make a purchase (always scary when you lose a connection while partway through a transaction).
12-21-2013 5:41 AM
12-21-2013 10:56 AM
The DNS server? Can you please explain how that would cause this type of problem?
Also, although I have done IT work and a lot of networking before retirement, it has been a few years since I got into things at that level. Where would the DNS setting be found on a Windows 7 PC? Isn't this autoconfigured by the gateway using DHCP when I connect to it?
12-21-2013 11:03 AM
12-21-2013 11:14 AM
I found out how to do it: Properties of the TCP/IP protocol stack. I'll do some more investigating and then maybe try this the next time I see it bog down.
It still seems like it could be a general problem with the capacity of the pipe -- like too many of my neighbors streaming video at the same time. And if I called AT&T on it, I don't know how they would know what to fix for such an intermittent complaint.
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