Paying off a long deliquent account through AT&T rather than a debt collection company

Contributor

Paying off a long deliquent account through AT&T rather than a debt collection company

Hello,

 

I would like to inquire how to go about paying off a long deliquent account (2 years) in full throught AT&T itself rather than a debt collection company in attempts to clear the negative debt collection off my credit report. Is this possible with AT&T? How do i start if it is??

 

Thanks in advance

Message 1 of 3
ACE - Master

Re: Paying off a long deliquent account through AT&T rather than a debt collection company

 Since this is account specific I would recommend that you send a Private Message to the AT&TCustomerCare customer service team. They will reply back with a PM (blue envelope in the top right of the page). Their normal business hours are from 7am to 10pm Central Time.

 

They should be able to assist you.  Allow 24 to 48 hours for a responce.

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Message 2 of 3
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Contributor

Re: Paying off a long deliquent account through AT&T rather than a debt collection company

Thanks!!

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