PLEASE FIX THIS PROBLEM!!!!!

PLEASE FIX THIS PROBLEM!!!!!

This has happened to me at least 4 times in the last 30 days.

 

I'm happily replying to a post, typing away, gathering info, copying and pasting, spellchecking, then I hit the "Post" button, and I get the dreaded "read only" message because the freakin' post was moved while I was replying!!!!

Smiley MadSmiley Mad

 On top of that the autosave does not work when that happens so you can not retreive your reply.

Smiley MadSmiley MadSmiley Mad

 

Please put a move lock on threads that have an open reply window.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
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I really want to become a procrastinator, but I keep putting it off.
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There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 1 of 28 (4,138 Views)
ACE - Expert

Re: PLEASE FIX THIS PROBLEM!!!!!

Computer-Joe - As they say, I feel your pain. Had that happen to me. So, my workaround is highlight my typing & copy it. If it goes bad I recall the reply window & paste it in. A pain, but cuts frustration.

But, I agree there should be a software fix to cover the issue.

But, I have also responded to surveys saying - too many categories. If fewer categories no moves, Only need
admin (billing, paperwork)
Service (quality, not available, signal problems)
Equipment (STB, RG, remote problems)
I do not see a purpose for categories. I just use all posts & scroll down to where I last visited. I have requested all posts include only the last post in a string.

If there is a thought that categories can help find a solution, I think it is a myth - Too many posts - too much overlap. The only way to find anything is a robust search. I'll leave those issues for another time.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 28 (4,123 Views)
Moderator

Re: PLEASE FIX THIS PROBLEM!!!!!

Hi Computer-Joe,

 

I can fully understand your frustration when this occurs.

 

From the Community perspective, I can see a downside to locking out moves when a reply window is open.

 

A member might be composing a very long and complex response, or is interrupted and walks away from the computer with the reply window open.  This could cause a substantial delay in moving a message to the proper location.

 

However, we want the forum platform to be as user friendly as possible and your suggestions are highly valued.

 

So even though I know the administrators read the posts here, I will be sure to highlight this thread to their attention.  There are some good suggestions here from both Computer-Joe and aviewer.

 

Thanks!

 

Phil-101 • Community Moderator
Remember to always mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread.
This will help other users find this information too!

Message 3 of 28 (4,112 Views)

Re: PLEASE FIX THIS PROBLEM!!!!!


Phil-101 wrote:

Hi Computer-Joe,

 

I can fully understand your frustration when this occurs.

 

From the Community perspective, I can see a downside to locking out moves when a reply window is open.

 

A member might be composing a very long and complex response, or is interrupted and walks away from the computer with the reply window open.  This could cause a substantial delay in moving a message to the proper location.

 

However, we want the forum platform to be as user friendly as possible and your suggestions are highly valued.

 

So even though I know the administrators read the posts here, I will be sure to highlight this thread to their attention.  There are some good suggestions here from both Computer-Joe and aviewer.

 

Thanks!

 



That's exactly my point, after all that work, it's lost. The last thread it happened on was at it's previous location for at least a day and a half and I had already posted to it at least twice before, so it does not seem post moving is all that time critical.

 

I don't think it would be that difficult to change the "read only" message to "oops this thread has been moved, would you like to post your reply in the new location?" or at least fix it so that the freakin autosave retains your message.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 4 of 28 (4,099 Views)
ACE - Expert

Re: PLEASE FIX THIS PROBLEM!!!!!

My thought is - moving should not impact any posting. Once a thread is opened any reply to it can be attached. If it moves to a different category, the new post finds it. A category is not a path - A category is a pointer.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 28 (4,096 Views)
Master

Re: PLEASE FIX THIS PROBLEM!!!!!

Know exactly what you mean CJ and I've had the same frustrating thing happen to me many times. While sometimes I copy the text prior to posting I become lax in doing this and shouldn't have to do it in the first place.

 

Just last week I thought I was replying to a post which I thought had already been moved. The user was complaining about the rate increases for their AT&T landline phone service. While they were probably in the wrong forum I wrote a long reply, did some research, included links, completely agreed with his concern, and the reply was rather long. Low and behold when I posted the dreaded "read only" prompt came up and the post was gone.

 

My first thought was someone didn't like what I was writing and deleted my reply since as I mentioned before it looked like this post was already moved. Regardless, I'm not going to write the same post all over again and it's the OP's loss, as well as others who might read it, on what might have been some helpful info.

 

Thanks for reporting this problem to the administrators Phil and they should find a fix for it.

 

Uniblurb3

If you get to thinking you're a person of influence, try ordering someone else's dog around.

Need help? Contact AT&T at 800-288-2020.
Message 6 of 28 (4,093 Views)
Moderator

Re: PLEASE FIX THIS PROBLEM!!!!!

All good observations and suggestions.

 

Thanks!

Phil-101 • Community Moderator
Remember to always mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread.
This will help other users find this information too!

Message 7 of 28 (4,091 Views)
ACE - Expert

Re: PLEASE FIX THIS PROBLEM!!!!!

I've also had that happen due to a post being moved.

 

Other times I've got that read-only message for legit messages that did not get moved.  Go back to the post and reply again and the autosave still works. Smiley Wink

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 28 (4,080 Views)
Highlighted

Re: PLEASE FIX THIS PROBLEM!!!!!

90% of the time it happens to me, it's due to thread moving. The other 10% has been due to thread locking.

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 9 of 28 (4,078 Views)
ACE - Expert

Re: PLEASE FIX THIS PROBLEM!!!!!

I do my best to avoid replying to a post that's in the wrong forum, this among the reasons.  I have been flagging the posts to the moderators as inappropriate (due to being in the wrong forum).  Then, once it's moved and I want to reply, I do so.

 

I know that sometimes you have to be a mind reader to figure out whether the moderators will think it belongs or not.  I'm not saying this is perfect, but it might relieve some of your frustration.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 28 (4,051 Views)
ACE - Expert

Re: PLEASE FIX THIS PROBLEM!!!!!

[ Edited ]

One more thing you might want to consider:

 

I've only had the read-only message happen to me once, so I can't test this for that, but right after I posted my last reply (successfully), I hit the Brower's page back button (left arrow, ALT/left arrow on the keyboard, whatever) to go back to the previous page.  The complete reply text was still sitting in the rich text edit box, waiting to be copied, perchance to be re-pasted somewhere else.

 

I hope this suggestion is useful.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 28 (3,851 Views)
Master

Re: PLEASE FIX THIS PROBLEM!!!!!

Good suggestion JefferMC but unfortunately if you are directed to a "read only" post which has been moved there's no going back on your browser button since the text in your reply is gone. It's also not saved, like CJ had mentioned, and you can't reload the page since the "Load" prompt at the top of some composed replies where you left the page is nowhere to be found. It's currently a no-win situation in replying to moved posts. Smiley Sad

 

Uniblurb3

If you get to thinking you're a person of influence, try ordering someone else's dog around.

Need help? Contact AT&T at 800-288-2020.
Message 12 of 28 (3,840 Views)
ACE - Expert

Re: PLEASE FIX THIS PROBLEM!!!!!


Uniblurb3 wrote:

Good suggestion JefferMC but unfortunately if you are directed to a "read only" post which has been moved there's no going back on your browser button since the text in your reply is gone. It's also not saved, like CJ had mentioned, and you can't reload the page since the "Load" prompt at the top of some composed replies where you left the page is nowhere to be found. It's currently a no-win situation in replying to moved posts. Smiley Sad

 


I would have to contrive to get in the situation he finds himself in to test his situation exactly, but on a successful post I was able to back pedal to the previous page and the text control still had my text in it, just as it did before I hit the Post button.  If you've already tried this on the "read only page" and found that it doesn't work, then... darn, but I'm mildly surprised that the read only page response changes that behavior.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 28 (3,838 Views)
Master

Re: PLEASE FIX THIS PROBLEM!!!!!


JefferMC wrote:

Uniblurb3 wrote:

Good suggestion JefferMC but unfortunately if you are directed to a "read only" post which has been moved there's no going back on your browser button since the text in your reply is gone. It's also not saved, like CJ had mentioned, and you can't reload the page since the "Load" prompt at the top of some composed replies where you left the page is nowhere to be found. It's currently a no-win situation in replying to moved posts. Smiley Sad

 


I would have to contrive to get in the situation he finds himself in to test his situation exactly, but on a successful post I was able to back pedal to the previous page and the text control still had my text in it, just as it did before I hit the Post button.  If you've already tried this on the "read only page" and found that it doesn't work, then... darn, but I'm mildly surprised that the read only page response changes that behavior.

 


 

You may be right, and I may be wrong, as far as it's the read only page I get when trying to unsuccessfully post a reply to a moved post. I looked through my 100+ screen shots and couldn't find/remember the exact page I see when posting a reply fails on a moved post. But I do know in using FF with Win7 when I try to go back on the browser with a reply to a moved post there is nothing I can do to retrieve the text and it's gone.

 

Next time this happens and I see the page I'll take a screen shot of it.

 

If I remember correctly CJ is using a different browser (XP) and maybe IE? He said in his first post, below is what he sees, but I'm not sure it has the same prompt for going back on the browser? This SS is a year old and guess we'll let CJ answer what he actually sees. Who knows and maybe I see the same thing and can't really remember.

 


Uniblurb3

If you get to thinking you're a person of influence, try ordering someone else's dog around.

Need help? Contact AT&T at 800-288-2020.
Message 14 of 28 (3,833 Views)
Employee

Re: PLEASE FIX THIS PROBLEM!!!!!

[ Edited ]

It has only been a few time but I agree with Uni there is nothing to recover. I have even seen the auto save message activate just before I hit POST and still no recovery. I use FF beta so i have the newest code at the time and Win7 also.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 15 of 28 (3,820 Views)
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