06-12-2012 1:56 PM
My computer and phones were changed to Uverse plan this morning. Ever since then my Outlook receives emails but won't allow me to send any. Mine is an old Bellsouth.net account with incoming settings of pop.bellsouth.net, port 110 (which still works) and outgoing settings of mail.bellsouth.net, port 25 (which does NOT work since Uverse setup) I don't think I should have to pay an ATT tech to fix this problem since it didn't start until they set up Uverse. My business depends on being able to send emails and now it's out for a full day!! That can add up to lots of $$$. I've tried the settings they suggest for att.net customers but mine (as I said before) is not a att.net account name so it isn't working. I've also tried the yahoo settings and those don't work either. Anybody out there have a suggestion?
06-12-2012 2:06 PM
See the information found in the link below:
06-12-2012 2:09 PM
I've been there already and tried those settings. nothing is working. The only way I can keep receiving email is to leave the settings on pop.bellsouth.net with the 110 port. When I change that I get nothing. Error messages over and over and over. It's really frustrating.
06-12-2012 2:11 PM - edited 06-12-2012 2:11 PM
Those settings work. You are missing something in your setup. Which version of Outlook are you using?
06-12-2012 2:21 PM
2007. The settings say to connect using my local LAN network. nothing was changed when the tech was here this morning even though I asked him if it needed to be. I can't even send email from my iPhone since he was here and set all this up.
06-12-2012 2:33 PM
Review the screenshots for Outlook 2007 found in the link below. Also, which U-verse gateway do you have?
06-12-2012 2:45 PM
None of that worked either. I got the same error messages that it cannot find the server. I don't know what Uverse gateway means. Where do I find it?
06-12-2012 3:02 PM - edited 06-12-2012 3:03 PM
The model should be printed on the front of the gateway. I have a 3801HGV.
06-12-2012 3:09 PM - edited 06-12-2012 3:11 PM
Ok, good. All those settings should work with what you have. I don't know why they are not working for you.
06-12-2012 3:16 PM
I called the ATT2020 number and their systems are down! How much more frustrating can it get?? LOL!! I guess I have to laugh because my blood pressure will probably blow my heart open tonight after all this stress!
06-13-2012 5:30 AM
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.