Online Guide Issue:Sorry, the show is not available for your local TV listing.

Contributor

Online Guide Issue:Sorry, the show is not available for your local TV listing.

Recently, I've been randomly getting this error when using the web to schedule recordings on local channels.  I have no problems scheduling the same recording using my remote.  Two significant events have happened since the problem arose:  I switched from U300 to U450 and I had to have a faulty DVR replaced.  I'm hoping to resolve this in this forum rather than spending hours explaining my situation and troubleshooting ridiculous possibilities over the phone.  I'm assuming this is online guide-related rather than account-related since all is well when using the remote.

Message 1 of 28 (2,963 Views)
ACE - Expert

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

Add this to the list of problems with uverse.com. I too, have experienced it.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 28 (2,937 Views)
Voyager

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

I too am having the same problem, but have had no changes to my set-up.   The guide on the TV works fine, but I cannot get the info on my laptop.  Where do we go to get the answer?

Message 3 of 28 (2,868 Views)
Scholar

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.


KJinthe417 wrote:

Recently, I've been randomly getting this error when using the web to schedule recordings on local channels.  I have no problems scheduling the same recording using my remote.  Two significant events have happened since the problem arose:  I switched from U300 to U450 and I had to have a faulty DVR replaced.  I'm hoping to resolve this in this forum rather than spending hours explaining my situation and troubleshooting ridiculous possibilities over the phone.  I'm assuming this is online guide-related rather than account-related since all is well when using the remote.


  We have had this problem also.  That being said we have found a another way to schedule are shows on the web when you go into your DVR web site (we are using ATT net yahoo) click on the DVR icon in the upper left corner, it will bring down a menu that shows recorded shows and scheduled shows, click on scheduled shows below that you find a line that says schedule more shows click on that and it will take you into a guide that you can schedule your shows. Hope it works for you
.

Message 4 of 28 (2,840 Views)
Employee

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 28 (2,816 Views)
Scholar

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.


Fox Mulder wrote:

Use this one:

 

http://uverseonline.att.net/guide

 

 


     This link does is the same thing as before. Still get the same error message for the local channels. The only way we can get in is to use the method i described in my previous post.

Message 6 of 28 (2,800 Views)
ACE - Expert

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

Hey Fox,
Thanks for the good news. I tried that & it does work. Isn't that the same link? You are going direct instead of uverse.com then clicking tv listings. That is working now,too.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 28 (2,803 Views)
Employee

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

It seems to be an intermittent issue. The other day, If I logged IN, I couldn't see the information, but when i logged out, I could. It seems to be working now. I'll send you a PM

 

 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 28 (2,793 Views)
Scholar

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.


Fox Mulder wrote:

It seems to be an intermittent issue. The other day, If I logged IN, I couldn't see the information, but when i logged out, I could. It seems to be working now. I'll send you a PM

 

 


     Are you talking about using the my DVR icon. TV listings does not work for us still get the same error message even using the icon sometimes we have log out then back into make it work.

Message 9 of 28 (2,769 Views)
Contributor

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

Add me to the list.  I can't seem to find a way around this one

Message 10 of 28 (2,706 Views)
ACE - Expert

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

Then try the Web Remote, it's still there:  http://uversetv.att.yahoo.com/wra/uverse/ Smiley Surprised

 

Chris


Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems) or ATT Customer Care (all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 11 of 28 (2,637 Views)
Tutor

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

I can't record any programs at all from the web because of this bug.  Serach listings doesn't work either but I'll find another thread for that complaint.

 

Some of you mentioned going through yahoo.  It asks me for a yahoo login, which I don't have.  If I create a yahoo account how do I link it to my u-verse account?

Message 12 of 28 (2,617 Views)
ACE - Expert

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

mhahnca - No, it is not a Yahoo log-in. It is the same att log-in
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 28 (2,600 Views)
Tutor

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

 

 

If I use my same ATT login on the yahoo url in the previous posting,  I get "Sorry, your account does not allow you to sign in to AT&T Yahoo!".  

 

I'm guessing it has something to do with the fact that I have only U-Verse TV and not internet.  There are several options on my set-top-box that cause my box to go haywire for the same reason.

 

 

Message 14 of 28 (2,585 Views)
ACE - Expert

Re: Online Guide Issue:Sorry, the show is not available for your local TV listing.

mhahnca - Yeah, that is correct. To tie the internet & TV together required subscription to both. But, all this started with you have access to uverse.com, but it is broken. I knew it was broken but did not realize it is fully available to anyone. I guess I should have when I noticed some programming can be watched without any subscription to U-verse.


*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 28 (2,578 Views)
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