Ask a question
Search in U-verse Forums

U-verse Forums

Reply
Posted Jan 19, 2014
7:08:38 AM
View profile
On demand behind

Is there a way to refresh the ondemand? For some reason, it is behind on certain shows.

Is there a way to refresh the ondemand? For some reason, it is behind on certain shows.

On demand behind

122 views
1 reply
(0) Me too
(0) Me too
Reply
View all replies
(1)
0
(0)
  • Rate this reply
View profile
Jan 19, 2014 9:46:23 AM
0
(0)
ACE - Master

honey1pie1 wrote:

Is there a way to refresh the ondemand? For some reason, it is behind on certain shows.


As far as I know, TV providers get the VoD programs from the channel owners.  It's up to FOX, NBC, HBO and so on, to keep the programs coming.  I would contact the individual providers.  You could send a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you but they get what they get, unfortunately, in a push versus pull, environment.


honey1pie1 wrote:

Is there a way to refresh the ondemand? For some reason, it is behind on certain shows.


As far as I know, TV providers get the VoD programs from the channel owners.  It's up to FOX, NBC, HBO and so on, to keep the programs coming.  I would contact the individual providers.  You could send a private message to the escalation team at AT&T Customer Care, and someone will get in touch with you but they get what they get, unfortunately, in a push versus pull, environment.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: On demand behind

2 of 2 (104 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post