03-12-2014 8:01 PM
I was recently upgraded to the VIP2250 DVR. Initially it was set up using component cables and the optical out to my surround receiver. Yesterday I reconnected it with a brand new HDMI cable, but I get no audio without using the optical. I tried 2 other HDMI cables, but got the same result. I then tried 2 other HDMI inputs on my TV with the same results. I understand the workaround is to use the optical, but I'd kind of like it to work properly since I only have one optical input on my surround sound receiver, so when I switch between U-Verse, my Blue Ray player, and my X-Box, I have to move the cable from the out put of the VIP2250 to the output of the TV (the TV does surround pass through for my Blue Ray and my X-Box).
03-14-2014 3:43 PM
Hi @MDavis0818 ,
I apologize about the issues you are having with audio through your DVR. One thing to look into is the Digital Audio Output Settings.
You can access it on our DVR by:
I would suggest choosing Stereo. Also, make sure your TV is on a Stereo setting.
If you are still having problems, let us know, and we may need to replace the DVR, which I can definitely help do.
03-14-2014 4:49 PM - last edited on 03-14-2014 8:04 PM by Phil-101
OK, yes, I have audio by switching to Stereo, but that defeats the purpose of having a surround sound system! Since HDMI supports up to 7.1 surround, why do I have to downgrade to stereo???? My TV supports digital audio pass through, so I SHOULD be able to run HDMI surround from my DVR into my TV, then use my optical out into my surround sound system.
[Edited to comply with Guidelines]
03-14-2014 5:21 PM
03-14-2014 5:25 PM
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!